2022 - 1

Issue page for Zermatt Inside with English translation links and article summaries.

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Summary of significant articles

The Glacier Express: A Journey Through the Alps

  • The Glacier Express offers a scenic eight-hour train journey between Zermatt and St. Moritz, crossing 291 bridges and passing through 91 tunnels.
  • A new, high-end "Excellence Class" has been introduced, providing a luxury experience with guaranteed window seats, a dedicated concierge, and a seven-course gourmet meal.
  • All 28 panoramic cars in the Glacier Express fleet have been recently refurbished with modern interiors in an "Alpine Chic" style.
  • The train was recently featured on a digital billboard in New York's Times Square as part of a promotional campaign with Switzerland Tourism.

Navigating Zermatt's 2021 Tax Changes

  • The deadline to file 2021 tax returns is March 31, 2022, and paper returns must now be sent directly to the cantonal tax office in Sion.
  • Employees who worked from home due to COVID-19 can only deduct actual travel and meal expenses for the days they physically went to their workplace.
  • Property owners are reminded that all income from renting out holiday homes, including through platforms like Airbnb and Booking.com, must be declared.
  • A new system for paying 2022 taxes in five installments throughout the year is being introduced.

Zermatt's Sister Community: A Profile of Sexten

  • Sexten, a small mountain community in the Dolomites of South Tyrol, Italy, is Zermatt's official sister town.
  • Both communities share a deep connection to their iconic mountains—the Matterhorn in Zermatt and the Drei Zinnen (Three Peaks) in Sexten—which have shaped their economies and mountaineering history.
  • The partnership originated in the 1980s between tourism and ski school leaders who recognized the similarities between the two destinations.
  • The article calls for strengthening the friendship through joint projects in education, sports, and tourism to foster greater cultural and economic exchange.

Family Daycare Service Offers Flexible Childcare

  • The "Tageseltern Nikolai" program offers family-based childcare in a provider's own home, serving as a flexible and personal alternative to larger daycare centers.
  • The service is managed by the "Familienergänzende Angebote (FEA) Zermatt" association, which coordinates placements and handles administrative and legal tasks for parents and providers.
  • The program operates across the five municipalities of the Nikolai Valley, addressing the need for childcare that can accommodate irregular work schedules common in the tourism industry.
  • The article stresses that all providers must be licensed and registered, and warns that engaging in unregulated childcare is illegal.

Riffelhaus 1853 Earns Top Culinary Accolades

  • The Riffelhaus 1853 hotel's restaurant has been awarded 14 Gault&Millau points for its cuisine under Chef de Cuisine Alain Kuster.
  • Gault&Millau also named the historic hotel number one in its "Hot 10" list of Switzerland's most beautiful ski-in/ski-out hotels.
  • The menu emphasizes regional Valais dishes and local products, with a focus on creating fresh, seasonal, and authentic cuisine.
  • Julia Vetter took over as the new director of the hotel, which is operated by the Matterhorn Group, in December 2021.

Zermatt Tourism Outlines Post-Pandemic Strategy

  • Zermatt Tourism held its first-ever hybrid General Assembly, allowing members to participate in person or via video conference.
  • Despite a 3.8% decline in overnight stays, the organization closed the fiscal year with a balanced budget, crediting rigorous cost controls.
  • The organization acknowledged delays in its digitalization projects but affirmed its commitment to developing a digital marketplace and other online services.
  • Future priorities include enhancing guest information, improving the autumn season's appeal, and targeted marketing to encourage more overnight stays.

A Look Ahead: Zermatt's Top Events of 2022

  • The Zermatt Unplugged music festival is scheduled to return to its full format in April, with headliners including Thom Yorke of Radiohead and Ellie Goulding.
  • The Gornergrat Zermatt Marathon will celebrate its 20th anniversary in July, marking a milestone for one of Europe's most challenging alpine races.
  • The traditional Folklore Festival will take place in August with a new schedule, moving its grand parade from Sunday to Saturday.
  • Other major events for the year include the Patrouille des Glaciers military ski race, the Matterhorn Ultraks trail run, and the Zermatt Music Festival.

Air Zermatt: Pioneers of Mountain Rescue

  • Founded in 1968, Air Zermatt's primary purpose was to provide reliable helicopter-based medical access and rescue services for the Zermatt population and its guests.
  • The company became a global pioneer in mountain rescue, developing the long-line rescue technique and performing the first direct hoist rescues from the Eiger North Face.
  • As early as 1973, Air Zermatt was the first helicopter company to add medical professionals to its standard flight crews for rescue missions.
  • The company's expertise is recognized worldwide, leading to its involvement in establishing a rescue station in Nepal and performing record-high rescues in the Himalayas.

Major Renewal Project for Schluhmatte-Furi Lift

  • After 58 years of operation, the Zermatt-Furi pendulum cable car will be dismantled in the summer of 2022.
  • The lift will be replaced by a modern, higher-capacity 100-person cable car that will operate without an on-board attendant.
  • The project includes a complete reconstruction of the Schluhmatte valley station, which will also house new, consolidated offices for the Zermatt Bergbahnen administration.
  • The new station is designed to optimize guest and luggage flow in anticipation of the completion of the "Matterhorn Alpine Crossing" to Italy.